1. Scope & Privacy Principles
This Privacy Policy applies to information collected through the Ivoro website (https://ivoro.dev) and related digital channels operated by Ivoro ("we," "our," or "us"). As an engineering consultancy specializing in custom enterprise software, mobile applications, and AI workflow automation, we operate under strict principles of data minimization and confidentiality.
We do not sell personal information, trade client email lists, or monetize user data. All information processing is strictly conducted to evaluate project enquiries, deliver engineering services, maintain infrastructure security, and optimize user experience.
2. Information We Collect
Depending on how you interact with our website, we may collect the following categories of information:
- Voluntary Contact Details: Name, professional email address, company name, phone number, and project details provided when submitting contact forms or scheduling technical consultations.
- Technical Device Data: IP address, operating system, browser type, language preferences, screen resolution, and HTTP referral headers.
- Usage Telemetry: Aggregated interaction events, page view durations, scroll metrics, and feature engagements (collected via privacy-compliant analytics when enabled).
3. Contact Enquiries & Direct Communications
When you submit a contact enquiry via our website, your message and provided details are transmitted securely to our direct engineering team via encrypted email dispatch (Nodemailer / TLS).
We use this information exclusively to evaluate project feasibility, deliver custom software estimates, schedule discovery calls, and respond to your direct queries. We do not subscribe enquiry senders to unsolicited marketing mailings without explicit prior opt-in consent.
4. Technical Log Data & Browser Information
Our web servers and hosting infrastructure automatically log technical server requests when you browse our site. These server logs include standard HTTP headers, timestamps, requested URLs, user agent strings, and network IP addresses.
Server log data is maintained strictly for network operational stability, DDoS defense, diagnosing server-side routing failures, and detecting automated abuse. Log files are routinely purged according to infrastructure security cycles.
6. Client Confidentiality & Intellectual Asset Safety
We understand that enterprise software projects frequently involve sensitive business logic, proprietary workflows, trade secrets, and non-public product roadmaps.
All discovery documentation, architecture diagrams, and client communications shared with Ivoro are treated as strictly confidential. We execute standard Non-Disclosure Agreements (NDAs) prior to reviewing proprietary technical requirements or onboarding enterprise projects.
7. Third-Party Infrastructure Services
To deliver global performance and reliable software infrastructure, Ivoro utilizes trusted third-party service providers. These services process data strictly on our behalf under contractual security terms:
- Hosting & Content Delivery: Vercel Inc. (Edge server deployment, dynamic SSR rendering, global CDN delivery).
- Email Infrastructure: Secure SMTP relay services for form submission delivery.
- Web Analytics (Optional): Google Analytics 4 (anonymized web traffic reporting) and Microsoft Clarity (session replay telemetry, subject to user consent).
8. Data Retention Policies
We retain personal information only for as long as necessary to fulfill the operational purposes for which it was collected, including satisfying legal, accounting, or contractual reporting obligations.
Contact enquiries that do not result in an active client engagement are routinely deleted or archived after 24 months. Active client project records and codebase repositories are retained according to master service contracts.
9. Your Privacy Rights & Control
Depending on your jurisdiction (including rights under the EU General Data Protection Regulation and California Consumer Privacy Act), you possess specific rights regarding your personal information:
- Right of Access: Request a copy of personal information we hold about you.
- Right to Rectification: Request correction of inaccurate or incomplete information.
- Right to Erasure ("Right to be Forgotten"): Request deletion of your personal contact records.
- Right to Restrict Processing: Request restrictions on specific processing activities.
- Right to Revoke Consent: Withdraw cookie or marketing consent at any time.
10. International Visitors & Data Transfers
Ivoro operates globally and serves international clients. If you visit our website from outside our primary operating jurisdiction, please note that information may be processed and stored in secure cloud environments located in North America and Europe.
We ensure all cross-border data transfers adhere to recognized standard contractual clauses and encryption standards to safeguard your privacy rights across borders.
11. Policy Modifications
We may update this Privacy Policy periodically to reflect infrastructure enhancements, technical developments, or changing regulatory requirements.
Any modifications will be posted directly to this page with an updated "LAST UPDATED" revision timestamp at the top of the policy.
12. Data Protection Enquiries
If you have questions regarding this Privacy Policy, wish to exercise your privacy rights, or require data protection clarifications regarding a project NDA, please contact our data team directly: